Return Policy


Returns:

Once an item is delivered, there is no exchanges or refunds.

If you are not satisfied with your purchase, you may cancel your order up to 48 hours from the time you place your order and receive a full refund. if the selected delivery time/date falls within the 48 hours period, the sale will be final and there are no cancellations or refunds.

Please contact customer service with any concerns or questions about your order.

To complete your refund, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):
-defect to the product upon delivery, which an exchange or partial refund will be granted,
-Any item not in its original condition, is damaged or missing pieces for reasons not due to our error,

Contact us by Phone: 647-771-2423 or by Email: info@aceofroses.ca
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